Secure and trust center

Trust Jumbo Tours Group

We have more than 500 employees around the world with the necessary skills and tools to do a great job. All of this to achieve and maintain the current high level of trust shared by our customers.



“Safety is a priority in all our services”

JUMBOTOURS considers Security an extremely important aspect from all points of view: the protection of information against unauthorized access or modification, the protection of the system against a restriction in services to legitimate users, and the necessary measures to detect, document and counteract such threats.

● Authenticated access to all our corporate applications

● Secure and unified access control

● Incident Management and Control Service



Jumbo Tours’ services are designed to offer optimal performance while maintaining high availability.

The in-place system structure, designed to supply CPD, guarantees continuity in the event of different incidents.

Backup, restore and storage

JUMBOTOURS will carry out the backup and restore operations defined, in order to guarantee the availability of the information in the event of a disaster.


Support and Recovery Services

JUMBOTOURS, under the operating procedures of the service, operates the backup and recovery procedures required for the recovery of applications and computer systems and in compliance with established procedures and policies and the best industry practices.



We ensure the confidentiality of your data by applying the best practices in the industry.

Compliance GDPR

We are committed to adopting, updating and maintaining the organizational and technical measures deemed necessary
to guarantee the security and confidentiality of personal data, preventing any alteration, loss, processing, handling or unauthorized access to said.

This obligation shall be fulfilled according to the level of technology, the nature of the personal data and the risks to which they are exposed.

Payment Card Industries Data Security Standard (PCI-DSS)

At Jumbo Tours we are concerned about the security of your credit card. When you pay by credit card for one of our services, you can be sure that we handle the security of that transaction with the proper attention. We are a Level 4 merchant and we are in contact with a Qualified Security Consultant (QSA) to evaluate our compliance with PCI DSS. We currently comply with PCI DSS v3.2, SAQ D.