ABOUT JUMBO TOURS

A leading group committed to continuous development

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Alpitour World

The international DMC division of Jumbo Tours is part of Alpitour World.

Alpitour World is one of the most important tourist groups in Europe. Synonymous with professionalism and innovation, it is recognized in Italy as the Group that has been helping Italians travel for more than 75 years.

With a turnover of 2 billion euros in 2023, it currently has 9 offices in Italy, subsidiaries in 18 countries worldwide, and more than 4,700 employees. Furthermore, it is present throughout the tourism distribution chain thanks to its 5 integrated business areas, which operate both nationally and internationally, with more than 2,500 travel agencies, the hotel company Voi Hotels and the airline Neos.

Our brands

Jumbo Tours is one of the main international tourism operators. We offer a large range of services and products to tourism operators and travel agencies worldwide.

With more than 45 years of experience in the sector and extensive knowledge of the destinations in which we operate, we can count on a team of people who are specially trained and ready to guarantee a perfect and unforgettable experience to all our clients. Our commitment and hard work, as well as our constant evolution and commitment to technology, allow us to serve more than 2,400,000 clients a year and to represent the main and most renowned tour operators in the international sector.

DMC Services

DMC: products, services and in-destination experiences.
Passion for quality, years of experience, state-of-the-art technology and great customer service. Our commitment to our clients is one of our defining values, and that’s why we pay special attention to everything that makes us grow together, whilst always maximising quality.

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BPO (Business Process Outsourcing) 

Experts in technology efficiency 
Our BPO platform’s main objective is to reduce operating costs and increase the efficiency and production capacity of our clients. Thanks to our multidisciplinary, multilingual team of experts in the outsourcing of services and technology for the tourism sector, we focus on optimizing and reducing costs, decreasing time to market, offering flexible and scalable teams, and sharing our tourism sector know-how to help you meet your objectives.
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Our management team

Leadership, industry knowledge and a passion for the pursuit of excellence.

Always focused on the future, each member of our management team brings a set of values, ideas and leadership experience to our partners and clients. Learning and growing together is the key to our business and what guarantees mutual success.

Emilio Rivas

Managing Director

Emilio oversees the strategic direction and management of 10 companies, encompassing 28 offices and a team of over 400 employees.

His extensive experience includes positions as CEO and Managing Director at prominent companies such as Globalia, Ávoris, and Alpitour World. He has successfully led teams of more than 1,500 professionals and managed budgets exceeding €2B, directing key divisions within the tourism industry.

Carlos Fernández

Deputy Managing Director

Carlos leads corporate strategy, wielding extensive experience in resource management and process optimization.

He has contributed to the development and alignment of strategies for multinational companies such as Marriott International, Globalia, Welcomebeds.com, and Ávoris, which have annual revenues ranging from €4-22B.

Luca Angiolani

Commercial Director

Luca is responsible for the company’s commercial strategy as well as sales and operations management, he brings 17 years of experience in the travel industry, specializing in business development and international expansion.

Before joining Jumbo Tours, he worked at Mundiplan, where he supervised major projects, and at Transat and Tour10, managing operations across more than 15 international markets, including Europe, Latin America, and the Middle East.

Gianluca Marrone

Product & Contracting Director

Gianluca is responsible for contracting strategy, product vision, innovation, and development coordinating all destinations relationship with suppliers and ensuring a full response to all clients needs.

Throughout his career, he has held key positions, including Business Development Director at Groupe Fram, overseeing 120+ destinations. As well as Commercial Director at Occidental Hotels & Resorts, where he managed the European market and was responsible for the annual sales budget.

Gema Domínguez

Operations Director

Gema coordinates operational improvements across all our touristic destinations.

With over 30 years of industry experience, she has successfully managed international teams and led strategic projects at Welcome Incoming Services, covering more than 21 destinations. Additionally, she has worked with Travelplan, the number one tour operator in the Spanish market, always focusing on efficiency and process improvement.

José L. Davidson

Financial Director

José optimizes the company’s economic resources and guarantees financial stability. Additionally, he spearheads financial planning, overseeing budgets, projections, and results analysis.

In his previous role as Deputy Director at Ávoris, he played a pivotal part in the merger of Globalia and Barceló, enhancing processes and coordinating key synergies. As the Financial Controller at Globalia, he managed strategic growth projects, directly reporting to both the Group’s Board of Directors and the Executive Board.

Eva M. Martínez

HR Director

With a strong background in labor relations and human resource management, Eva plans the global talent strategy for our 35+ offices.

She brings extensive experience in managing large accounts and high-volume teams, having overseen 36,000 employees globally at Eroski and supervised 2,500 workers in the Balearic Islands, contributing to a business with a turnover of 750M. Additionally, at Optima Facility Services, she led a team of 600 employees with a turnover of 10M.

Pep Company

IT Director

With more than 30 years of experience in the company, Pep oversees teams of up to 65 professionals and significant investment of up to 5M a year in technology.

He is responsible for the implementation of key projects such as the EasyTravelSystem, and core areas such as cybersecurity, infrastructure and corporate applications.

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