ABOUT JUMBO TOURS GROUP

A leading group committed to continuous development

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Alpitour World

The international DMC division of Jumbo Tours Group is part of Alpitour World.

Alpitour World is one of the most important tourist groups in Europe. Synonymous with professionalism and innovation, it is recognized in Italy as the Group that has been helping Italians travel for more than 75 years.

With a turnover of 2 billion euros in 2023, it currently has 9 offices in Italy, subsidiaries in 16 countries worldwide, and more than 4,700 employees. Furthermore, it is present throughout the tourism distribution chain thanks to its 5 integrated business areas, which operate both nationally and internationally, with more than 2,500 travel agencies, the hotel company Voi Hotels and the airline Neos.

Our brands

Jumbo Tours Group is one of the main international tourism operators. We offer a large range of services and products to tourism operators and travel agencies worldwide.

With more than 45 years of experience in the sector and extensive knowledge of the destinations in which we operate, we can count on a team of people who are specially trained and ready to guarantee a perfect and unforgettable experience to all our clients. Our commitment and hard work, as well as our constant evolution and commitment to technology, allow us to serve more than 2,400,000 clients a year and to represent the main and most renowned tour operators in the international sector.

JTG DMC Destination Services

DMC: products, services and in-destination experiences.
Passion for quality, years of experience, state-of-the-art technology and great customer service. Our commitment to our clients is one of our defining values, and that’s why we pay special attention to everything that makes us grow together, whilst always maximising quality.

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Affiliate Program for DMCs and Local Companies

Access to exclusive benefits aiding the quality of your services

The network of DMCs and local companies operates through an affiliate program where tourism companies join forces to become service providers under the umbrella of the JTG brand, thus accessing the multiple advantages that our group offers, such as access to an extensive portfolio of clients or technological support services.

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BPO (Business Process Outsourcing) 

Experts in technology efficiency 
Our BPO platform’s main objective is to reduce operating costs and increase the efficiency and production capacity of our clients. Thanks to our multidisciplinary, multilingual team of experts in the outsourcing of services and technology for the tourism sector, we focus on optimizing and reducing costs, decreasing time to market, offering flexible and scalable teams, and sharing our tourism sector know-how to help you meet your objectives.
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The Global Tourism (AI) Innovation Hub

First innovation Hub focused on the impact of Artificial Intelligence in the tourism sector
Promoted by Alpitour World and the UN Tourism, it has been designed to seek solutions, enhance human talent and shape a future of tourism where technology and sustainability come together to redefine a new roadmap. A space to develop innovation programs to address the challenges and needs of the sector, as well as identifying the best digital talent to solve them.
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Our management team

Leadership, industry knowledge and a passion for the pursuit of excellence.

Always focused on the future, each member of our management team brings a set of values, ideas and leadership experience to our partners and clients. Learning and growing together is the key to our business and what guarantees mutual success.

Ginés Martínez Cerdan

CEO

Ginés Martínez is the General Director of Jumbo Tours Group, the head of the administration and management of more than 10 companies and 30 offices in Europe, North Africa, Latin America and the USA. He leads the company's management team and outlines profit and loss strategies as well as heading mergers and acquisitions activity.
Ginés joined Jumbo Tours Group more than 15 years ago and has worked both in America and at the headquarters in Palma de Mallorca in different operational, commercial and economic areas of the business. His solid experience of more than 20 years in the tourism industry has given him wide recognition in the sector, granting him a place on the Alpitour World Committee.
Additionally, Ginés is CEO of #Contigo (an incoming division of Grupo Viajes El Corte Inglés and Alpitour World), he is on the advisory board of Top Seed Lab & Segittur and is a partner in Exceltur.

Stéphane Sepúlveda Ibañez

CPO

The Product Director is responsible for defining Jumbo Tours' global product strategy and its implementation. He leads a team of more than 100 people who are in charge of direct purchases from all our hotels, as well as contracting and connecting with other TPS. This includes creating and implementing revenue and pricing strategies, as well as Global Key Account Management for international hotel chains, negotiating global agreements and supporting other contracting teams.

Stephane was born in France and has a degree in Information Systems Management, with extensive experience in the tourism sector. His motto is "Whatever you do, do it with passion" and his great obsession is to optimize his time, which leads him to carry out his work in a meticulous, orderly manner and with great diligence and enthusiasm. This makes him a fundamental part of the Jumbo Tours management team.

Amadeo Franquet

CCMO

The Commercial and Marketing Director is responsible for the commercial area of Jumbo Tours Group, especially the sales and operations departments. His main function is to develop the commercial strategy of the group worldwide, leading an international sales team with local headquarters and professionalizing customer service to improve the company's competitiveness and productivity. Additionally, he is also a member of the Jumbo Tours Board of Directors.

Married with a daughter, Amadeo has extensive professional experience in the tourism industry, in the management and marketing of large companies, in team management and organization, and in the development of planning strategies based around results and objectives. His international experience having travelled all over the world has endowed him with an open personality and a great ability to adapt to new environments and adverse situations. Aspects that are reflected in his day-to-day work at Jumbo Tours, such as through his strong negotiation and communication skills.

Sebastián Busquets

CFO

The Financial Director is responsible for the preparation, planning and execution of the financial resources of the Jumbo Tours Group. He is in charge of preparing the company's financial statements, organizing the resources and establishing controls to analyze their evolution and development. In addition, his roles also include analyzing and executing opportunities that arise in each market in order to guarantee the sustainability and optimal financial positioning of the company.

Sebastián, a graduate of Business Sciences, always plans the development of his tasks under the premise of profitability, optimization of resources and the search for team efficiency. Since he joined Jumbo Tours in 2005, he has participated in the main development projects, both at the level of creating new business lines, as well as in the various organizational restructurings that have been carried out.

Eva Ruiz

COO

The Director of DMC Operations leads the management of everything related to all DMC activity related to receiving, redesigning and reorganizing not only the products but also the tools and systems and giving support to all the DMC business processes in order to make sure that all areas have the appropriate tools and procedures in place.

The DMC is one of the Group's main business lines, dedicated to products, services and destination experiences designed to exceed customer expectations and always bearing in mind corporate, social and environmental responsibility.

Eva was born in Barcelona and has a Diploma in Tourism from CETT UB. During the last 20 years she has acquired extensive experience in the tourism sector with companies such as Transhotel, Soltour, Sol Melia and Ac Hotels. Since her incorporation into Jumbo Tours in 2009, her involvement has been key to the creation of new business lines, development projects, as well as various organizational restructurings.

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