Jumbo, Alpitour World’s global DMC, presents YourJumbo, the new identity of its online distribution platform, which evolves from the experience and capabilities developed to date by Yourttoo.
The change brings the platform under the Jumbo identity and strengthens the company’s distribution business. YourJumbo is designed for travel industry professionals looking to access and market tourism products from specialized DMCs worldwide through a single platform.
“With YourJumbo, we are giving a new identity to a platform that expands our distribution capabilities and enables us to offer our clients easier access to specialized DMC products on a global scale. Bringing it under the Jumbo brand allows us to present a more comprehensive proposition to the professional travel trade,” says Emilio Rivas, Managing Director of Jumbo.
The platform features more than 3,000 programs, connections with over 500 specialized DMCs and products available in more than 123 countries, with a proposition that combines service, product and technology.
In terms of service, YourJumbo simplifies the distribution and booking management of DMC travel packages for clients by providing a single point of contact. It has call centers in Spain and Colombia, local customer service numbers in different countries, a single billing point in one currency, guaranteed exchange rates and competitive local payment methods, as well as 24-hour Spanish-language telephone assistance for client emergencies at destination.
Its product portfolio includes cultural tours, independent travel by train, coach or rental car, city breaks, safaris and trekking, as well as long-haul trips combining multiple countries and tours around Europe. It also offers the possibility of adding flights, together with a range segmented by traveler profile—including honeymooners, families and seniors—and by theme, with luxury, private, gastronomic and religious travel options.
On the technology side, YourJumbo offers a web platform for managing products, customizing proposals and making online bookings. It also enables the development of customized environments for tour operators and XML integrations, both directly and through established platforms in the market.
“YourJumbo builds on the experience and product developed to date by Yourttoo, but this new stage allows us to continue evolving the platform with a particular focus on the needs of travel industry professionals. We want to make it easier to access specialized global products through an agile tool designed to support different distribution models,” explains Jesús Pérez, Director of YourJumbo.
The evolution from Yourttoo to YourJumbo retains the specialization and capabilities developed by the platform to date, while bringing it under the Jumbo identity. YourJumbo thus strengthens the company’s distribution business, complementing its DMC operations and the local expertise Jumbo provides through its presence in destination.
