Alpitour World
Alpitour World is one of the most important tourist groups in Europe. Synonymous with professionalism and innovation, it is recognized in Italy as the Group that has been helping Italians travel for more than 75 years.
With a turnover of 2 billion euros in 2023, it currently has 9 offices in Italy, subsidiaries in 16 countries worldwide, and more than 4,700 employees. Furthermore, it is present throughout the tourism distribution chain thanks to its 5 integrated business areas, which operate both nationally and internationally, with more than 2,500 travel agencies, the hotel company Voi Hotels and the airline Neos.
Our brands
Jumbo Tours is one of the main international tourism operators. We offer a large range of services and products to tourism operators and travel agencies worldwide.
With more than 45 years of experience in the sector and extensive knowledge of the destinations in which we operate, we can count on a team of people who are specially trained and ready to guarantee a perfect and unforgettable experience to all our clients. Our commitment and hard work, as well as our constant evolution and commitment to technology, allow us to serve more than 2,400,000 clients a year and to represent the main and most renowned tour operators in the international sector.
JTG DMC Destination Services
DMC: products, services and in-destination experiences.
Passion for quality, years of experience, state-of-the-art technology and great customer service. Our commitment to our clients is one of our defining values, and that’s why we pay special attention to everything that makes us grow together, whilst always maximising quality.
BPO (Business Process Outsourcing)
Experts in technology efficiency
Our BPO platform’s main objective is to reduce operating costs and increase the efficiency and production capacity of our clients. Thanks to our multidisciplinary, multilingual team of experts in the outsourcing of services and technology for the tourism sector, we focus on optimizing and reducing costs, decreasing time to market, offering flexible and scalable teams, and sharing our tourism sector know-how to help you meet your objectives.
Where (ai) Meets Tourism
The first Artificial Intelligence Innovation ecosystem in tourism to empower humans.
Promoted by Alpitour World and the UN Tourism, it has been designed to seek solutions, enhance human talent and shape a future of tourism where technology and sustainability come together to redefine a new roadmap. A space to develop innovation programs to address the challenges and needs of the sector, as well as identifying the best digital talent to solve them.
Our management team
Leadership, industry knowledge and a passion for the pursuit of excellence.
Always focused on the future, each member of our management team brings a set of values, ideas and leadership experience to our partners and clients. Learning and growing together is the key to our business and what guarantees mutual success.
As Managing Director of Jumbo Tours, Emilio Rivas leads the management and direction of 10 companies, 28 offices across Europe, America and Africa, and a team of more than 400 employees. His strategic vision and in-depth knowledge of the international tourism market are fundamental to ensure the company's continuous and sustainable growth, as well as to drive the group's ambitious expansion goals.
With an outstanding track record, Emilio worked at Alpitour World for nine years, attaining the Deputy Managing Director position at Jumbo Tours. Subsequently, he was CEO of key divisions at Globalia. Following the merger with the Barceló Group, he led tour operator activities, bed-bank, incoming and transport companies as Managing Director at Ávoris. Since his return to the Jumbo Tours family in January 2023 as General Manager of Strategy and Business Development, Emilio has been a key player in leading the company towards new opportunities and global challenges.
Responsible for finance, human resources and technology, Carlos Fernandez takes on the challenge of leading enterprise risk management and improving the efficiency of internal processes in his role as Chief Corporate Officer of Jumbo Tours.
He began his career in the finance division of Marriott International. Over the course of 11 years, he broadened his experience in the travel industry as part of Globalia's Travel Group and later as COO of Ávoris' Wholesale division. In May 2023, he joined Jumbo Tours to drive its corporate strategy and financial resource optimization.
The Financial Director is responsible for the preparation, planning and execution of the financial resources of the Jumbo Tours. He is in charge of preparing the company's financial statements, organizing the resources and establishing controls to analyze their evolution and development. In addition, his roles also include analyzing and executing opportunities that arise in each market in order to guarantee the sustainability and optimal financial positioning of the company.
Sebastián, a graduate of Business Sciences, always plans the development of his tasks under the premise of profitability, optimization of resources and the search for team efficiency. Since he joined Jumbo Tours in 2005, he has participated in the main development projects, both at the level of creating new business lines, as well as in the various organizational restructurings that have been carried out.
The Commercial and Marketing Director is responsible for the commercial area of Jumbo Tours, especially the sales and operations departments. His main function is to develop the commercial strategy of the group worldwide, leading an international sales team with local headquarters and professionalizing customer service to improve the company's competitiveness and productivity. Additionally, he is also a member of the Jumbo Tours Board of Directors.
Married with a daughter, Amadeo has extensive professional experience in the tourism industry, in the management and marketing of large companies, in team management and organization, and in the development of planning strategies based around results and objectives. His international experience having travelled all over the world has endowed him with an open personality and a great ability to adapt to new environments and adverse situations. Aspects that are reflected in his day-to-day work at Jumbo Tours, such as through his strong negotiation and communication skills.
The Product Director is responsible for defining Jumbo Tours' global product strategy and its implementation. He leads a team of more than 100 people who are in charge of direct purchases from all our hotels, as well as contracting and connecting with other TPS. This includes creating and implementing revenue and pricing strategies, as well as Global Key Account Management for international hotel chains, negotiating global agreements and supporting other contracting teams.
Stephane was born in France and has a degree in Information Systems Management, with extensive experience in the tourism sector. His motto is "Whatever you do, do it with passion" and his great obsession is to optimize his time, which leads him to carry out his work in a meticulous, orderly manner and with great diligence and enthusiasm. This makes him a fundamental part of the Jumbo Tours management team.
