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about us

Global experience, local insight in every destination

With almost 50 years of experience in the tourism industry, Jumbo connects tour operators, travel agencies and international partners with a wide portfolio of destination services and products.

Our international presence, local expertise and collaboration with trusted clients and suppliers allow us to deliver efficient solutions tailored to the needs of each market.

Experience

Almost five decades of experience delivering destination solutions for tour operators and travel agencies.

Reach

More than 36 offices across strategic destinations in Europe, the Mediterranean, Africa, the Americas and the Caribbean.

Team

600 professionals working across our destinations to ensure a close, agile and efficient operation.

Trust

More than 115 international clients work with Jumbo to deliver high-quality tourism services.

Technology

We develop digital tools and solutions that simplify management, improve connectivity and enhance the efficiency of our partners’ operations.

Alpitour World

Jumbo, Alpitour World’s international DMC division

Alpitour World is one of Europe’s leading tourism groups. A name synonymous with professionalism and innovation, it is recognised in Italy as the group that has been helping Italians travel for more than 75 years.

With a turnover exceeding €2 billion in 2025, the group currently operates through 6 offices in Italy, subsidiaries in 19 countries worldwide and a team of more than 5,000 employees.

In addition, Alpitour World is present across the entire tourism value chain through its five integrated business areas.

Our brands

B2B Tourism Solutions

Service areas for comprehensive tourism management, focused on optimising operations and enhancing the traveller experience.

01 · DMC

DMC Services

Destination management services including transfers, excursions, 24/7 multilingual assistance and exclusive experiences.

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02 · ONLINE

Online Distribution

A platform to create and book multi-day packages with exclusive content, live rates, flexible combinations and fully personalised options.

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03 · THE HUB

The Hub — BPO

A multidisciplinary, multilingual team with expertise in reducing operational costs and improving efficiency, available to support your business needs.

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Our leadership team

Leadership, industry knowledge and a passion for excellence.

Always looking towards the future, each member of our leadership team brings a unique combination of values, ideas and experience to our partners and clients. Learning and growing together is at the heart of our business and what drives mutual success.

Emilio Rivas

Managing
Director

Carlos Fernández

Deputy Managing Director

Gabriel Fiol

Global Commercial & Marketing Director

Gianluca Marrone

Product & Contracting Director

Gema Domínguez

Operations Director

José L. Davidson

Financial Director

Tomás Martínez

HR Director

Pep Company

IT Director

Emilio Rivas

Managing Director

Emilio oversees the strategic direction and management of 10 companies, encompassing 28 offices and a team of over 600 employees. His extensive experience includes positions as CEO and Managing Director at prominent companies such as Globalia, Ávoris, and Alpitour World.

He has successfully led teams of more than 1,500 professionals and managed budgets exceeding €2B, directing key divisions within the tourism industry.

Carlos Fernandéz

Deputy Managing Director

Carlos leads corporate strategy, wielding extensive experience in resource management and process optimization.

He has contributed to the development and alignment of strategies for multinational companies such as Marriott International, Globalia, Welcomebeds.com, and Ávoris, which have annual revenues ranging from €4-22B.

Gabriel Fiol

Global Commercial & Marketing Director

As Head of Commercial Strategy, Sales Management, Marketing and Company Operations, Gabriel brings over 27 years of executive experience in the tourism industry. For the past nine years at Jumbo Tours, he has served as Director of Business Development for the Americas and, more recently, as Commercial Director for the Americas, overseeing the commercial distribution of all our destinations across the continent.

His background includes roles such as Commercial Director at Meeting Point (Dubai and Germany) and Viajes Marsans (Lisbon), successfully leading teams and achieving sales targets effectively.

Gianluca Marrone

Product & Contracting Director

Gianluca is responsible for contracting strategy, product vision, innovation, and development coordinating all destinations relationship with suppliers and ensuring a full response to all clients needs.

Throughout his career, he has held key positions, including Business Development Director at Groupe Fram, overseeing 120+ destinations. As well as Commercial Director at Occidental Hotels & Resorts, where he managed the European market and was responsible for the annual sales budget.

Gema Domínguez

Operations Director

Gema coordinates operational improvements across all our touristic destinations.

With over 30 years of industry experience, she has successfully managed international teams and led strategic projects at Welcome Incoming Services, covering more than 21 destinations. Additionally, she has worked with Travelplan, the number one tour operator in the Spanish market, always focusing on efficiency and process improvement.

José L. Davidson

Financial Director

José optimizes the company’s economic resources and guarantees financial stability. Additionally, he spearheads financial planning, overseeing budgets, projections, and results analysis.

In his previous role as Deputy Director at Ávoris, he played a pivotal part in the merger of Globalia and Barceló, enhancing processes and coordinating key synergies. As the Financial Controller at Globalia, he managed strategic growth projects, directly reporting to both the Group’s Board of Directors and the Executive Board.

Tomás Martínez

HR Director

With over 25 years of experience in tourism and transportation, Tomás leads the global talent strategy across more than 35 offices. He has developed his career in companies such as Globalia, Albastar Airlines, and Wings Handling, managing talent, labor relations and occupational health and safety. He stands out for his strategic vision, leadership skills, and collaborative approach.

He fosters positive work environments, drives team engagement, and contributes to organizational development to achieve the company’s goals.

Pep Company

IT Director

With more than 30 years of experience in the company, Pep oversees teams of up to 65 professionals and significant investment of up to 5M a year in technology.

He is responsible for the implementation of key projects such as the EasyTravelSystem, and core areas such as cybersecurity, infrastructure and corporate applications.