Privacy Statement on the protection of personal data
02/2026
This privacy policy explains how Jumbo Tours España processes information under the General Data Protection Regulation (Regulation (EU) 2015/679).
Who is responsible for processing your data?
- Jumbo Tours España S.L.U.
- Edificio Mirall, Camino Son Fangos 100 Edificio B, 5ª Planta
- 07007 Palma de Mallorca
- +34 971 211 100
- dpo@jumbotours.com
What is the purpose of collecting and processing your data?
We collect your data to be able to manage your request for collaboration with us, both as a customer and as a supplier, as well as responding to any requests made through our contact form. Likewise, we will also use your contact information to send you electronic information about our services and products.
How long will you keep my personal information?
We will keep your personal information for five years as required by law and deleted thereafter.
We also keep the data in order to resolve any judicial claim regarding the service offered.
What is the reason for using my personal data?
The legal basis is based on the consent you give us to process your data, in relation to the processing defined in this clause.
To whom is my data disclosed?
Your data will not be disclosed to any third party.
What rights do I have over your use of my personal data?
You have the right to obtain access to your personal data and to request its rectification or erasure, or restriction of processing or, where applicable, the right to object to processing or the right to data portability. Where the processing is based on your consent or explicit consent, you also have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Security of personal data
Jumbo Tours España is certified under the ISO 27001 standard, with appropriate technical and organisational measures to ensure a level of security appropriate to the risk. These security measures apply to both electronic and paper form and assure data availability, integrity and confidentiality. In the case of a personal data breach, we will notify you as soon as possible.
Changes to Our Privacy Notice
Jumbo may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you, in writing, by email. We recommend you check back frequently to see if there have been any updates or changes.
